We are hiring!

Job Title: Marketing Administrator

➤ Duties of the job:

provides information to customers on products and prices

help customers to place orders online through social media platforms

fields telephone enquiries from prospective customers on behalf of the sales team

prepares sales invoices and maintains records and accounts of sales activity

handles customer complaints or forwards them to relevant member of sales team

carries out general sales and marketing administrative duties

Where the job(s) sits on the hierarchy chart referred to above?

The successful candidate for the job role will report to the director.

Salary you would guarantee for each job if it were vacant today

The minimum salary guaranteed for Marketing Administrator is £38,700. This is a permanent job which consists of full-time employment.

We required:

Excellent communication skills - The role requires clear and professional communication, both written and verbal, to provide accurate information to customers and field enquiries on behalf of the sales team.

Customer service skills - The ability to assist customers, handle complaints, and provide support in placing orders through social media platforms or over the phone is essential.

Organisation and administrative skills - Strong organisational skills are needed to maintain accurate sales records, prepare invoices, and keep track of sales activities.

IT and digital skills - Competency in using various software, especially Microsoft Office (Excel, Word), and social media platforms for handling customer queries and processing online orders is required.

Attention to detail - Precision in preparing sales invoices and maintaining accurate accounts and records is critical for this role.

Problem-solving skills - The ability to handle customer complaints effectively and forward issues to the appropriate team member for resolution.

Time management skills - Efficiently managing time to balance various tasks, from handling enquiries and orders to supporting marketing and sales administration.

Sales support skills - Understanding basic sales processes to assist the sales team and support the smooth running of sales operation